Refund Policy

1. 14-day money-back guarantee

Gloss Pro is a one-time purchase. If it isn’t right for you, you can request a full refund within 14 days of your purchase date, for any reason. The free version is always available, so you can also try everything before you buy.

2. How to request a refund

Email dhirajkavuri@gmail.com from the email address you used at checkout, and include your order or payment ID (it’s on the receipt from Dodo Payments). You can also reply to your receipt email.

3. How refunds are processed

Refunds are issued by Dodo Payments, our merchant of record, to your original payment method. We aim to process requests within 2 business days; your bank may take another 5–10 business days to show the refund.

Once a refund is issued, Pro access and the license key from that purchase are deactivated on all browsers. Exports you already made are yours to keep.

Launch-price purchases are refunded in full. A refunded launch purchase may not reopen a launch-price spot.

4. After 14 days

After 14 days, purchases are generally non-refundable. We’ll still make exceptions where the law requires it, or if Pro has a serious problem we can’t fix — just email us.

5. Chargebacks

If something’s wrong, please contact us first — it’s faster than a dispute with your bank. Payments that are charged back are treated like refunds: the related Pro access and license key are deactivated.

6. Your statutory rights

This policy is in addition to, and doesn’t limit, any rights you have under the consumer laws of the country where you live. See also our Terms of Service and Privacy Policy.